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Dust Genie FAQ
Do I need a special vacuum?
The Dust Genie will work with most vacuums, though you may need a special adapter for some makes and models.
The Dust Genie has been tested on everything from handheld vacuums, to a broad range of household vacuums, to central vacuum systems, to large shop and commercial vacuums. It works well on all but the most feeble, though on less powerful vacuums it is important that the bag or dust cup isn't too full and any supplemental filters are not clogged. Because the speed and power of the rotation of the brush will vary, depending upon the strength of the suction the vacuum produces, some vacuums will be better suited than others for certain tasks. For example, a weak household vacuum will not perform nearly as well as a powerful shop vacuum if you're trying to remove cobwebs or drywall dust. On the other hand, it might be easier to clean silk plants or a crystal chandelier with the less powerfull vacuum.
If you buy a Dust Genie and are dissatisfied with the way it performs, you can return it within 30 days of the purchase date for a refund. See Return Policy for complete details. |
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Will the Dust Genie fit my vacuum?
The Dust Genie accommodates the two most common connectors for residential and commercial vacuum cleaner attachments found in the U.S. It is shipped with an adapter in place that accepts the 1.25" diameter hose end, handpiece or extension tube that is common on household vacuum cleaners. If the adapter is removed, the 1.5" diameter connector found on many commercial vacuums will fit instead. 3rd party adapters are available to convert most brands and models of vacuums, including ShopVacs, to one of these two sizes. If you have trouble finding an adapter for your particular brand and model, please let us know and we will try to help you find one.
How do I attach the Dust Genie to my vacuum?
The Dust Genie is designed to be slipped over the end of a vacuum cleaner hose, handpiece, or extension tube. Twisting the Dust Genie slightly as you press it into place will help ensure an airtight seal, which is important for good performance. Too much pressure, however, will make it very difficult to remove the Dust Genie later.
Why does the Dust Genie come with two different brushes?
The large brush cleans a wider area with each pass and has a broader field of suction, which can be an advantage in open areas. The small brush fits more easily into corners and tight spaces, while the reducing nozzle it mounts on provides a bit of added reach. In many cases it boils down to a matter of personal preference, so you should experiment with both brushes and check out the Tips & Tricks page.
How do I clean my Dust Genie?
The Dust Genie should not be immersed in water. The bearings are sealed, but they can rust.
The brushes can be cleaned with a mild soap and water, but they must be removed from the Dust Genie first. The bristles are made from hog's hair, so try to avoid harsh detergents that will remove the natural oils that help remove dust.
All of the plastic parts are washable, and detailed instructions for disassembling the Dust Genie for cleaning can be found on the Support page.
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